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When can I return?


If a product doesn't satisfy your needs, you can return this within 14 days after receiving the product. The product then needs to be clean and undamaged (for example, don't try on a rug directly on the coat, but use a clean rug underneath it). If a return is received damaged and/or dirty, it will be returned untreated. This also applies for returns without the original package and labels.

How do I send a return?


It's important that you send the product together with the return form you've filled in. The product needs to be in the original package, with all the labels and in a box around the original package. Please remember to include enough postage. The product will then be exchanged or the paid amount will be returned within 14 days. Always send a copy of the receipt or the invoice and don't forget to mention your bank account number.

Return address: Ooteman Paardensport, t.a.v. Customer Service, Streekweg 160, 1616 AM Hoogkarspel, The Netherlands.

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Equestrian Store • Streekweg 160 • 1616 AM • Hoogkarspel • T: 0228 561980 • E: shoppers@ooteman.nlOpening hours & LocationContactDisclaimer
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