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General Terms

The following terms apply to a purchase in the Equestrian Store, the sales truck or via the saddle fitting service.

For the General Terms for purchase via the webshop, click here.

  • Returns are only possible with purchase receipt.
  • We do not give money back, you will receive a voucher.
  • Any warranty and / or service only with receipt.
  • Competition Vouchers are not valid on sale items and repairs.
  • Discount (winter) boots, shoes, clothing and outlet products can not be exchanged or returned.
  • We may ask to show the contents of your bag, coat and pants pockets.
  • In case of theft we will call the police.
  • If in doubt about the price we determine the amount.
  • Exchanging sale items only during the sales weeks.
  • General terms for exchanging/returns: The productneeds to be clean and undamaged (for example, don't try on a rug directly on the coat, but use a clean rug underneath it). If a return is received damaged and/or dirty, it will be returned untreated. This also applies for returns without the original package and labels.
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Chamber of Commerce 36000258

All our prices are VAT included and additional shipping costs excluded

Equestrian Store • Streekweg 160 • 1616 AM • Hoogkarspel • T: 0228 561980 • E: shoppers@ooteman.nlOpening hours & LocationContactDisclaimer
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